Advanced Mortgage Solutions

Lending Technology

Anytime. Anywhere. Anyone.

Prime Alliance’s industry leading technologies take your mortgage program farther than all others. Ours is the only platform completely integrated, end-to-end paperless technology that opens access to your members and your staff any time of day, from anywhere.

Retail Loan Center (RLC) Platform

Turning members and loan officers into originators and processors.

Your overly-complex world of mortgage origination and processing just got simpler. With the Retail Loan Center (RLC), you complete two difficult tasks with one amazing platform: Your members can self-originate their loans, and your loan officers build ‘processing-ready’ files for your operations staff.

Through the RLC, your members submit their own mortgage and receive a loan decision using Fannie Mae’s Desktop Underwriter® and/or Freddie Mac's Loan Prospector®. They’ll also view and print their three-day disclosures, as well as lock their own loan rate and monitor the processing and status of the loan. Keep in mind that loan officers can also use the same interface with members who would like more guidance through the process.

RLC improves the overall efficiency of your lending department. By giving members the option of playing a bigger role in the process, and loan officers and mortgage staff the ability to build loan files electronically, mortgages will close faster and with fewer complications. And, with the RLC’s site administration and reporting capabilities, you’ll be able to closely monitor the entire operation.

Benefits for your credit union:

Create an easier process for members.
Now members can view and print an approval letter with borrower-specific conditions and a three-day disclosure package in line with state and federal disclosure regulations. They can also lock their loan rate, check their loan status, and check on appraisal, title and flood reports
Allow loan officers greater control of origination and processing.
Loan Officer Workbench gives your staff the capability to edit loan information and order services such as appraisal, title, flood, mortgage insurance and credit reports. They can also:

Originate loan applications and track and sort messages.
Access closing cost details to make adjustments and track loan notes.
Store exhibits and member documentation in electronic file cabinet.

Provide easy administration.
Using web-based Site Administration tools, you can update, maintain, and control the Loan Origination Site and Loan Officer Workbench.
Generate a full spectrum of reports.
Get instant reports on applications received, “contact us”, disclosures, fee collection, abandoned applications, and more.

10 Perfect Reasons the Retail Lending Center is critical to your credit union’s success.
The Retail Lending Center Platform

Looking for a perfectly simple way to generate more loan originations? Check out 10 ways the Retail Lending Center (RLC) Platform can help your retail lending efforts. With solutions that make perfect sense, Prime Alliance makes lending simple for your members and your staff.

1. Accessibility: Anyone, anywhere, anytime.
Need to open new delivery channels? RLC makes your credit union ‘mortgage accessible’ to members, staff, realtors – anyone can become part of the process. RLC is more than just an online application – it also provides loan decisions, delivers disclosures, and makes the overall experience easier for everyone.

2. No Network Infrastructure: Web-based application keeps your operation lean.
It’s the computer application that requires less, not more, IT staff. Web-based and Application Service Provider (ASP) delivered; all you need is an Internet hook-up to access RLC. Members and staff can originate and process from anywhere, and you don’t need to worry about back-ups or installing upgrades.

3. Upgrades: Stay current at no cost to your credit union.
The good news: We’re continuously improving RLC to reflect market conditions, regulations and GSE requirements, with two to four major upgrades per year. The great news: You won’t have to pay for most upgrades!

4. Real-Time Decisions: Time flies when you deliver lightning-fast decisions.
The automated application process generates a real-time decision for members. The RLC application is streamlined to pull only the information required by Desktop Underwriter®, Loan Prospector®, and/or your credit union’s lending department, and then quickly deliver a decision.

5. Multi-Site Generation: Customization helps you “change” the channel.
Unique customization capabilities provide you with the ability to create different sites for loan officers, branches, call centers, builders and more. You can create a unique look for each site, and maintain control over the featured products, rates and fees.

6. Intelligence: Get smart with the right access to information.
RLC’s platform automatically adapts to the user, as it changes based on the type of loan and property the user chooses. Security features also regulate access to data, adding an essential level of security.

7. Product Support: Supporting more than you can imagine.
RLC supports virtually all first mortgage products, including secondary market, portfolio or home equity. It also handles VA lending, FHA lending, Jumbo, HLPR loans – all are originated like conventional conforming loan products.

8. Rate Quotes: Accuracy that’s always on the money.
The loan market is in a continuous state of change, and quoting off printed-out rate sheets is no longer cost-effective. RLC’s rate quotes incorporate loan level price adjustments and declining market add-ons. Always accurate, extremely simple.

9. Loan Officer Workbench: Purging the paper mass.
It’s finally arrived: Your loan officer’s pipeline goes paperless. Loan Officer Workbench uses an electronic mortgage file. All paper-based filing and review functions, including assigning loans, viewing credits, and placing service orders, are now online.

10. Administration: Change is inevitable – it’s also faster and easier.
Use a full range of website administration tools to keep your products current and your website compelling. Create new products, change pricing, add sites, develop decision matrices, and more. Implement the changes you need instantly!

Loan Fulfillment Center (LFC) Platform
Efficient loan processing follows the path of least resistance.

Every day you face the eternal challenge of loan processing. How do you increase efficiency without sacrificing quality? With the breakthrough technology of the Loan Fulfillment Center (LFC), you can now deliver on both counts.

Using LFC’s web-based platform, efficiency takes a quantum leap forward with the industry’s only truly paperless loan processing system. Interfacing seamlessly with the Retail Loan Center, this second-generation technology allows for the complete processing of loans through the closing, funding, delivery and boarding to the lender’s loan servicing system.

You’ll also improve your loan quality with LFC’s unique feature – a built-in “path” to high-quality loan closings. Using automated underwriting system conditions and lender business rules, LFC creates a path, or series of tasks, that must be met before a loan can be closed. Your loans will close faster and with fewer mistakes as a processor simply follows the path of least resistance, completing only the required tasks for each loan.

Benefits for your credit union:

Monitor your pipeline: Keep watch over your entire processing operation with views of loans assigned, new loans arriving, documents received, and locks expiring.
Tap into key reports: A slew of reports include a Closed Loan, HMDA, Funding, Loan Deliver, Loans in Process.
Add unlimited users to web-based service: You don’t have to worry about user licenses or an IT network. The web-based LFC platform allows for unlimited users and doesn’t require new hardware.
Order services more efficiently. Using our Processing Workbench, you can quickly order all your services from a loan file and review and store them in an electronic file.

10 Perfect Reasons the Loan Fulfillment Center is critical to your credit union’s success:
The Loan Fulfillment Center Platform

Take a look at 10 ways (and counting) the Loan Fulfillment Center Platform can improve your processing. With solutions that make perfect sense, Prime Alliance makes lending simple for your members and your staff.

1. Unlimited Users: Throw those user licenses out the window.
We’re in the business of making things easy, so saddling you with user fees goes against the grain for Prime Alliance. Our system allows for unlimited users. It’s more cost-effective and much less of a headache.

2. No Network Infrastructure: Go web-based and reduce hardware and IT staff.
Our goal is to make your technology as easy to use and efficient as possible. By making LFC web-based, we’ve eliminated the need for additional IT staff, system back-ups, upgrades and expensive hardware. You and your members can access the system anywhere, anytime.

3. Continuous Function Improvement: Receive upgrades without the upcharge.
Most Prime Alliance technology upgrades won’t cost you a thing. We continually add new releases to the service, increasing functionality and adapting to changing market conditions, regulations, and GSE requirements.

4. Processing Checklist: Make the jump to light-speed loan processing.
LFC uses your business rules and the automated underwriting system of your choice to generate a to-do checklist for your loan processors, something we call the ‘Path’. It includes all the items that must be completed before closing. No wasted steps, no wasted time, no wasted dollars.

5. Data Integrity: Share data, save dollars.
The Retail Lending Center (RLC), the Loan Officer Workbench (LOW) and the Loan Fulfillment Center platforms share the same database. It eliminates the need for transferring data between systems and maintaining different databases, making data handling and management a breeze. Your staff productivity will increase, giving you more time to focus on closing loans.

6. Integrated Service Ordering: Add speed to your service ordering.
How would you like to order all your services at once? LFC allows you to order, monitor and review your service orders. You’ll eliminate the extra paperwork, phone calls and FAX time.

7. Event-Based Security: Make sure everyone plays by your rules.
If certain conditions need to be met before a loan closing can be completed, you have the power to stop the process. This added level of security and scrutiny guarantees more successful closings.

8. Manage Conditions: Monitor how your team goes with the flow.
Keep a watchful eye on your team and ensure they perform specific lending conditions. You can easily monitor processing activities as functions are date, time and user-stamped upon completion.

9. Reporting: See how your front line affects the bottom line.
Need to get a handle on the efficiency of your processing operation? The LFC platform includes 25 customizable reports, created with the help of our most innovative credit union customers. If you want additional reports, our Ad Hoc Reporting tools give you the capability to design the reports you need, when and how you need them.

10. Paperless Processing: Pay less with paperless.
Completely paperless? Imagine the time savings, the cost savings, the band-aid savings (no more paper cuts). The LFC is the only end-to-end system on the market that makes the process completely paperless. Credit unions making the switch have lowered their loan origination costs to below 75 basis points per loan (the industry standard is more than 150).