Delivering a WOW Experience for your Member and Value for your Credit Union.

Extend credit union service through PALS.

You can rely on a third party to provide your loan servicing without compromising the relationships you’ve built with members. PALS integrates seamlessly with credit union operations. Members continue to make payments at your branches and easily access their mortgage information through your website. PALS’ relationship team works to ensure we meet the high standards you’ve set for your credit union.



Transform the regulatory/compliance chore into a competitive advantage.

PALS ensures credit unions are compliant with state, agency and regulatory requirements, giving you the flexibility to grow into new areas, expand your product offerings and obtain better pricing. Secondary market sales will be easier, too.



Work with a reputable, experienced loan servicer to ensure a smooth operation.

Prime Alliance Loan Servicing is an approved seller/servicer in good standing with the GSEs, and it’s HUD approved to ease your entry into FHA lending. You’ll also have secondary market peace of mind, as it is also the Fannie Mae preferred service solution for credit unions and a Freddie Mac Tier One Platinum Servicer.



Discover the cost-effective savings ideal for credit unions.

You benefit from economies of scale previously available only to larger-sized credit unions and mortgage lenders. Lock in your savings over the contract period and take full advantage of our private label loan servicing programs. 

Add flexibility to your operation with our expanded product support.

PALS services all fixed and adjustable first mortgages, interest firsts, true bi-weeklies, government loans and other loan products. It can also help you with HELOCs and home equity loans. All the servicing credit unions need; all in one place. 



Make it a not-so risky business with our portfolio management and analysis tools.

You focus on loan origination; let PALS handle your mortgage portfolio. With sophisticated analysis tools and portfolio management expertise, Prime Alliance Loan Servicing manages the risk of your lending portfolio.  



Do more with your loan portfolio with secondary marketing support.

Prime Alliance Loan Servicing supports all types of investor reporting, complete bank reconciliations, and it perform servicing rights valuations with PALS secondary marketing tools. 



Maintain member relationships with portfolio retention and marketing opportunities.
Prime Alliance Loan Servicing helps credit unions retain members by providing more service options, including customized modification programs, an automated transfer service that sends refinance opportunities directly to your staff, and more effective management of delinquencies.

Experience scalable solutions that fit all credit union sizes.

PALS’ scalable solutions include servicing activities such as escrow, default, cash processing, and investor reporting. With Private Label servicing, your brand appears on all member facing documents and communications.



Team-up with a partner to credit unions, guaranteeing loyalty and exclusivity.

You’ll be working with a partner that’s not only loyal to credit unions but literally a part of credit unions. Prime Alliance Loan Servicing is a joint venture of Prime Alliance Solutions Inc., Cenlar, BECU, Schools First Federal Credit Union, and Patelco Credit Union.

Learn more by visiting www.primeallianceloanservicing.com